The AMS Vans blog posted about a new phone hotline for travelers with disabilities today:
You’ve gotta read the whole post to get the number, which I’m going to stick up here for your convenience. The number is 1-800-778-4838 (voice) or 1-800-455-9880 (TTY). Hours: 9am-5pm Eastern Time, Mon-Fri.
Yeah, those hours suck. Usually when I’m having a travel problem, it’s not in Eastern Time’s biz hours, boys and girls. Must be nice to have a government job.
I plan to give ’em a ring to discuss my experience with Prospect. I’ll report back here.